OTM Privacy Policy

Privacy Policy

Old Town Marine ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.oldtownmarine.com, including any related mobile site or communication channels.

1. Information We Collect

We may collect the following types of information:

  • Personal Identifiable Information (PII): such as your name, email address, phone number, and mailing address when you submit forms or communicate with us.

  • Mobile Telephone Number & SMS Consent: When you provide your mobile number and opt-in, you agree to receive SMS messages from us regarding appointments, promotions, service updates, or account information.

  • Device & Usage Data: including IP address, browser type, device identifiers, and site usage via cookies or analytics tools.

2. Use of Your Information

We may use your information to:

  • Respond to inquiries or service requests

  • Provide scheduling and appointment confirmations

  • Send marketing emails or SMS communications (with your consent)

  • Improve our website and services

  • Comply with legal requirements

3. SMS & Mobile Communication Policy

By providing your mobile number and opting in, you consent to receive recurring SMS/text messages from Old Town Marine. Message frequency may vary. Message and data rates may apply depending on your mobile plan.
You can opt out at any time by replying STOP to any message or contacting us at [info@oldtownmarine.com]. For help, reply HELP.

We do not share your mobile information with third parties for their marketing purposes. Your number is used solely for communication related to Old Town Marine services and updates.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data with trusted third-party service providers who help us operate our business, under confidentiality agreements.

5. Your Rights

Depending on your location, you may have rights under privacy laws (such as CCPA or GDPR), including:

  • Accessing the personal data we hold about you

  • Requesting correction or deletion of your data

  • Opting out of marketing communications, including SMS and emails

To exercise your rights, contact us at info@oldtownmarine.com.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience, understand user behavior, and improve our website.

You may disable cookies through your browser settings, though some features may not function as intended.

8. Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for their privacy practices or content.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted here with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, contact:

Old Town Marine
305-930-7399
shop@oldtownmarine.com
7005 Shrimp Rd Key West FL 33040